Daily Improvement
One decision a day compounds. 3 improvement(s) logged so far.
Today's Prompt
What repeated manual task could be automated this week?
Improvement Log
18/04/2026
Implemented
How do we reduce ticket resolution time? Current average is 4.2 days.
→ Implement a triage template — standard fields force faster categorisation
17/04/2026
Pending
Should we add a Monday morning email digest summarising task assignments for the week?
No decision yet.
14/04/2026
Implemented
Should we automate weekly Neo score calculation instead of manual entry?
→ Automate with override — auto-score but allow manual adjustment with reason